Acceptable use policy

This policy applies to everyone who uses our public site, customer portal, careers tools, and worker payout area. It forms part of the Website terms of use.

1. Lawful use

You must not use the site to violate applicable laws or regulations, or to facilitate unlawful activity.

2. Account and access integrity

• Do not attempt to log in as another person or access another customer’s portal records, applications, quotes, or orders.
• Do not bypass approval, role, or status checks (for example by tampering with requests to reach admin or worker areas).
• Do not share staff credentials or attempt to escalate privileges.

3. Forms and automation

• Do not flood contact, sourcing, registration, or payout forms (automated submission or evasion of rate limits).
• Do not submit false enquiries, fake applications, or misleading payout requests.

4. Harmful content and uploads

• Do not upload malware or files designed to compromise systems.
• Do not upload CVs or messages containing unlawful harassment, threats, or discriminatory content.
• Do not submit content that infringes intellectual property or privacy rights of others.

5. Technical interference

Do not probe, scan, or test vulnerabilities without our prior written authorization. Do not interfere with site operation (for example denial-of-service attempts or excessive automated requests beyond normal browsing).

6. Crypto payout area (workers)

• Do not enter private keys, seed phrases, or exchange credentials into any form field.
• Do not submit payout requests for accounts you are not authorized to use.
• Worker payout tools are not customer payment or checkout channels.

7. Enforcement

We may investigate suspected violations, suspend or terminate accounts, reject submissions, block IP addresses, and contact law enforcement where appropriate. We may also remove or quarantine uploaded content.

8. Reporting concerns

Report suspected abuse via the contact form with a clear description. Security-sensitive reports may be routed internally once a dedicated security contact is published.